HOPE Platform can be run as SaaS – Software as a Service – a cloud-based system for which the company does not need to install and maintain clients on each individual workstation.
ADDI Medical is responsible for application operations, managing backups and updates of new versions of HOPE Platform, as well as support and monitoring logs. This process is described in our maintenance process as part of our quality management system.
Service pack and security updates in Azure
HOPE Platform is hosted on Azure. ADDI Medical applies service packages that includes regular security updates after release, in synch with existing HOPE Platform service windows.
HOPE Platform is protected with Microsoft Defender Advanced Threat Protection. Security updates and patches are configured for automatic installation.
Local client side installation
HOPE Platform is also developed to be installed and run locally at the customer. In this case, the customer is responsible for ensuring that security updates are performed and antivirus software is in place on the servers where HOPE Platform is installed.